CC Resolution 12734 RESOLUTION NO. 12734
RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CAMPBELL APPROVING
THE REVISED JOB SPECIFICATION FOR INFORMATION TECHNOLOGY
ADMINISTRATOR
WHEREAS, the City of Campbell intends to revise the job specification of Information
Technology Administrator; and
WHEREAS, The City Manager is required by Section 2.12.030 of the Campbell Municipal
Code to prepare and submit to the City Council recommendations for the reorganization
of offices, departments, and positions which are considered to be in the best interest of
efficient, effective and economical conduct of the municipal services provided by the City;
and
WHEREAS, an amendment to the current classification is needed to meet the
requirements of Municipal Code Section 2.12.030.
NOW, THEREFORE BE IT RESOLVED that the City Council of the City of Campbell
does hereby approve the revised job specification of Information Technology Administrator.
PASSED AND ADOPTED this 15th day of June, 2021, by the following roll call vote:
AYES: Councilmembers: Bybee, Landry, Lopez, Resnikoff, Gibbons
NOES: Councilmembers: None
ABSENT: Councilmembers: None
APPROVED:
E ' eth "Liz" ons, Mayor
ATTEST:
Dusty Christopherson, City Clerk
CITY OF CAMPBELL
INFORMATION TECHNOLOGY ADMINISTRATOR
DEFINITION
Under general direction, provides management and support for all City information systems
including; Enterprise software applications such as ERP, Saas, laaS and PaaS, wired and
wireless network infrastructure including the knowledge of router and network switching
technology, knowledge of end-point device management such as Microsoft's Active
Directory, desktop and end-point device management such as desktop phones, laptop and
tablet computers. Knowledge of enterprise security best practices and system
administration practices; and performs related work as required.
TYPICAL DUTIES
Manages and supports Data Center operations involving all servers, databases,
workstations, printers and related equipment; manages and supports all Police Department
applications, including Computer Aided Dispatch (CAD), Records Management System
(RMS), Property Management system, County Law Enforcement Systems, State and Local
Law enforcement system, IP based radio systems, and RF based communications system
and common frequencies, and banding. Mobile Data Computers and associated systems
and equipment, and performs all technical functions related to network infrastructure such
as design, security and installation; provides system administrator support in connection
with City-wide applications, trains and gives technical assistance to other Information
Technology staff and to users; provides recommendations to the IT Manager regarding
system needs and improvements; serves on committees; attends training sessions; and
performs other related duties as required.
EMPLOYMENT STANDARDS
Education and Experience: Equivalent to a Bachelor's Degree from an accredited college
or university with major course work in information technology, business intelligence, data
science or closely related field and five years of increasingly responsible experience in
information technology design, installation and maintenance.
Additional years of professional experience in related field may be substituted for education
on a year for year basis up to two years. Public sector experience is desired.
Knowledge of: Current version of the Microsoft Server operating system,
VMWare and Virtualization, Microsoft Active Directory,
Microsoft SQL, DNS, IIS, Network services such as print
servers, backup strategies and procedures, network security
measures, and all aspects of current desktop and end-point
device configurations in enterprise environment; current
technology products and offerings; wireless networks, wireless
end-point devices, mobile device configuration, and
management and security requirements.
Current technology and offering for enterprise cloud services
and vendors, including Software as a Service (SaaS),
Infrastructure as a Service (laaS), Platform as a service
(PaaS), and Unified Communication as a Service (UCaaS).
Knowledge of Office365, and services such as SharePoint,
Outlook, and OneDrive. Knowledge of Microsoft Azure,
Amazon Web Services (AWS), and Google Web Service
offerings and integration points. Know of DBMS systems such
as Microsoft SQL, Oracle and Structured Query Language
(SQL)
Ability to: Effectively maintain and support the City's network
infrastructure and other critical systems; acquire a thorough
knowledge of department and City policies regarding
information systems; identify, and analyze, develop plans and
implement approved changes to systems; understand and
respond to departmental needs and application requirements;
assess personal computer and network administration
problems and, as appropriate, take or recommend corrective
action; evaluate existing system and software/hardware
capabilities relative to user needs; and acquire skills related to
special use system used by public safety and other
departments within the city. Effectively communicate technical
information; maintain effective working relationships with those
contacted in the course of work; and work extended or
irregular hours. On a continuous basis, sit at a desk for long
periods of time; intermittently stand, walk, bend squat, climb,
kneel, and twist while working on computer equipment;
intermittently twist to reach equipment surrounding desk,
perform simple grasping and fine manipulation, use telephone
and write or use keyboard to communicate; and lift or carry
weight of 50 pounds or less.
Possession of: A valid California Driver's License. A Microsoft Certified
System Engineer certification (MCSE) or equivalent; in Cloud
platform and infrastructure, Business Applications, Data
Management and Analytics or Mobility may be required within
a designated period of time from employment.
Established: June 2007; Rev 6/21