CC Resolution 10023
RESOLUTION NO. 10023
A RESOLUTION AMENDING THE
CLASSIFICATION AND SALARY PLAN
WHEREAS, the City Manager is required by Section 2.12.030 of the Campbell Municipal
Code to prepare and submit to the City Council recommendations for the reorganization of
offices, departments, and positions which are considered to be in the best interest of efficient,
effective and economical conduct of the municipal services provided by the City; and
WHEREAS, a review has been conducted; and
WHEREAS, an amendment to the current Classification and Salary Plan is needed to
meet the requirements of Municipal Code Section 2.12.030.
NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Campbell
does hereby approve the job descriptions of Public Safety Dispatcher (Exhibit A) and Police
Records Specialist (Exhibit B).
PASSED AND ADOPTED this 21st day of May, 2002, by the following roll call vote:
AYES:
Councilmembers: Burr, Kennedy, Furtado, Watson
NOES:
Councilmembers: None
ABSENT:
Councilmembers: Dean
APPROVED:
IL ,dCW4.:;-
J~nette Watson, Mayor
ATTEST:
~
Anne Bybee, City Clerk
CITY OF CAMPBELL
EXHIBIT A
PUBLIC SAFETY DISPATCHER
DEFINITION
Under general supervision, to receive and transmit routine and emergency telephone,
radio and computer messages; to keep a variety of police records; and to do related
work as required.
TYPICAL DUTIES
On an assigned shift, receives and transmits information by telephone; receives and
transmits voice radio calls from Police, Mutual Aid Frequencies, and Public Works units;
obtains and records information; dispatches appropriate equipment to emergency
scenes; keeps radio contact with units on patrol and on assignment; maintains a variety
of records including, but not limited to, logs of calls for service and case log of criminal
incidents; operates telecommunications and information systems including computer
aided dispatch (CAD) and the 9-1-1 telephone system and computer equipment;
monitors a variety of radio frequencies which may result in the transmission of
assignments or requests to other agencies.
EMPLOYMENT STANDARDS
Education and Experience: Equivalent to graduation from high school. Two years
clerical experience with public contact responsibilities or
closely related experience.
Knowledge of:
Modern office methods and procedures; correct English
usage, spelling, punctuation and grammar.
Ability to:
React quickly and calmly to emergency situations; meet the
public with courtesy and tact; establish and maintain
cooperative working relationships; understand and interpret
map information; understand and carry out verbal and written
directions; learn police procedures and assume responsibility
for performing assigned duties with a minimum of supervision;
learn the operation of radio communications and computer
equipment; hear accurately and distinctly; speak clearly and
precisely; write legibly; work any assigned shift (day, swing,
midnight, or a variation including weekends and holidays);
accurately input a variety of material on a computer keyboard
at a rate that satisfies the needs of the_department;
Est. '72
Rev. '75, '89, '91, '02
J:\Specs\PSafetyDispatcher
CITY OF CAMPBELL
EXHIBIT B
POLICE RECORDS SPECIALIST
DEFINITION
Under general supervision, to perform a wide variety of clerical duties; as necessary, to assist in the
transportation and care of suspects and prisoners; to relieve in communications center; and to do
related work as required.
TYPICAL DUTIES
Receives complaints and answers questions at public lobby counter; receives written and telephone
requests from the public and criminal justice agencies regarding police records; prepares
correspondence, reports and documents; compiles monthly and annual reports of departmental
activities; files reports, case records, and other material; processes traffic citations and accident
reports; may be required to assist in the transportation and care of same sex suspects and
prisoners; performs body searches, assists in transportation and care of juveniles; receives routine
and emergency calls for service; dispatches emergency equipment; prepares complaints; appears in
court to testify on statements taken or witnessed; fingerprints applicants and registrants; transmits
and receives messages via telephone, radio, and computer; processes warrants of arrest; takes
bail; microfilms and maintains records. May retrieve evidence or move evidence from temporary to
permanent storage, as needed.
EMPLOYMENT STANDARDS
Education and Experience: Equivalent to graduation from high school and two years of
increasingly responsible clerical experience involving public contact
responsibilities.
Knowledge of: Correct English usage, spelling, punctuation and grammar; word
processing, e-mail, spreadsheet and data base software; records
retention systems; appropriate telephone etiquette and customer
service skills.
Ability to: Work in a high volume office, often handling multiple requests
simultaneously; meet the public with courtesy and tact; establish and
maintain cooperative working relationships; understand and carry out
complex verbal and written directions; accurately interpret technical,
legal and statistical reports; assume responsibility for performing
assigned duties with a minimum of supervision; hear and speak
accurately and distinctly; accurately input a variety of material on a
computer keyboard at a rate that satisfies the needs of the
department; learn procedures for emergency call-taking and
dispatching; learn procedures required for using personal computer
word processing and database applications, work any assigned shift
(day, swing, or a variation including weekends and holidays).
Possession of: Valid California Driver's License.
Rev. '73,'75,'77,'89,'94,2000, 02
J :\Specs\PoliceRecordsSpecialist